These policies are in place to hold you accountable and create consistency for yourself and our trainers.
1. Private Training Sessions
There is a 24 hour cancellation policy for all private, one on one, training sessions that have been scheduled. You can cancel/reschedule your sessions by contacting your trainer.
2. Open Studio Time:
There is a 60 minute cancellation policy for all open studio time reservations.
3. Hold Policy:
Members are allowed up to a three (3) week hold once per calendar year. For anything beyond three weeks there will be a $100 hold fee per month placed on the account.
We will make an exception for injuries/surgeries with a Doctor's note.
Maternity leave holds are allowed for up to 12 weeks.